Active Listening
Definition of Active Listening- "Active listening is a communication technique used in counseling, training, and conflict resolution. It requires that the listener fully concentrate, understand, respond and then remember what is being said." I think active listening is fully concentrating, understanding and remembering. Active listening takes lots of time to get good at and master.
Signs of Active Listening There are five signs of active listening such as Smiling, making eye contact, having a good posture and an active listener will not be distracted. Examples of Active listening techniques https://www.thebalance.com/active-listening-skills-with-examples-2059684
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Questions I would ask someone who was upset or unhappy
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